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Shaping Workplace Conversations and Environments for Learning and Development

Shaping Workplace Conversations and Environments for Learning and Development


This e-resource/ebook explores the pivotal role of conversations in shaping workplace environments, performance, learning, and development within organizational activity systems. Drawing on Heidegger's idea of breakdown, Engeström's expansive learning theory, intersubjectivity, and conversational analysis, the e-resource/ebook presents a comprehensive framework for understanding the dynamics of workplace conversations.


The exploration begins with an in-depth examination of conversations and environments, both in general contexts and specific workplace settings. Through an integrated synthesis, it reveals how conversations act as essential tools for learning and development, driven by the inherent breakdowns detectable by conversational analysis. These breakdowns, framed within the context of intersubjectivity and expansive learning theory, provide opportunities for growth and performance enhancement.


The e-resource further delves into practical applications, offering hypothetical solutions for creating greater intersubjectivity, recognizing and analyzing conversational breakdowns, testing new conversational models, and embedding intersubjectivity as a central tool. These solutions are supported by real-world workplace examples, emphasizing the relevance and applicability of the theoretical constructs.


To sum up, the ebook suggests that if organizations concentrate on conversations to address performance issues in their systems, it can not only lead to better results but also promote individual and collective growth, learning, and development. By establishing a norm of mutual understanding and continuously improving conversational skills, organizations can develop a work environment that encourages open communication, collaboration, and innovation.


The theses presented in this e-resource/ebook offer a fresh perspective on the complex interplay between workplace conversations, learning, and performance, contributing to the fields of organizational development, communication studies, and educational theory.

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